Our client is a well-established and growing builders' merchant and home improvement retailer, currently seeking a customer-focused Retail Sales Assistant to join their busy team. This is an excellent opportunity for someone who enjoys working with customers in a fast-paced retail environment. You'll play a key role in providing expert advice across a wide range of hardware, DIY and building products, while helping to ensure the store operates efficiently and delivers an outstanding customer experience.
Responsibilities
Deliver exceptional customer service and provide knowledgeable product advice.
Assist customers in selecting the right products and recommend suitable alternatives where appropriate.
Respond professionally to customer enquiries both in-store and over the telephone.
Process sales accurately through the point-of-sale system, including cash, card and account transactions.
Replenish stock and ensure products are well presented and readily available.
Maintain merchandising standards, ensuring pricing is accurate and displays are kept up to date.
Keep the store clean, organised and compliant with health and safety standards.
Assist with stock control, cycle counts and periodic stock takes.
Support goods-in, deliveries and merchandising activities as required.
Work collaboratively with colleagues across the business to deliver an excellent customer experience.
Report any maintenance, safety or stock issues promptly to management.
Requirements
Previous experience in a retail, customer service or builders' merchant environment.
Experience within hardware, DIY, building materials or home improvement would be advantageous but is not essential.
Excellent communication and interpersonal skills.
A friendly, professional and customer-focused approach.
Strong organisational skills with excellent attention to detail.
Comfortable working independently as well as part of a team.
A willingness to learn new products, systems and processes.
Good computer and point-of-sale (POS) skills.
Flexible and adaptable, with the ability to support different departments as required.
Offer
€30,000 - €32,000 DOE
Full training and ongoing professional development.
Excellent opportunities for career progression.
Friendly, supportive and collaborative working environment.
Employee staff discount.
The opportunity to join a successful and growing business with a strong reputation within the builders' merchant and home improvement sector.
