The Role We are recruiting an Operations Manager for an established business within the audio-visual rental, live events and technical production industry. This is a hands-on, commercially focused role responsible for the end-to-end operational delivery of events, ensuring equipment, crew and logistics are properly planned, coordinated and delivered while maintaining service standards and protecting margins.
Key Responsibilities
Manage AV equipment inventory, preparation, testing, dispatch and returns using rental asset management systems.
Coordinate warehouse, transport, logistics and equipment requirements across multiple concurrent events.
Identify equipment shortages and manage cross-rental/sub-rental requirements while controlling costs.
Schedule and manage permanent and freelance technical crew.
Monitor labour, overtime, travel, equipment utilisation and sub-rental costs to support profitability.
Oversee RAMS, crew certifications and operational health & safety requirements.
Act as the operational point of contact for significant technical, staffing or logistical issues.
Develop SOPs and improve operational systems and processes.
Work closely with sales and technical teams to ensure client commitments are operationally achievable.
The Ideal Candidate The Operations Manager will have:
Proven operations experience within AV rental, live events, technical production or a closely related environment.
Strong knowledge of professional AV equipment and event production workflows.
Experience with rental inventory or asset management software; Current RMS is highly desirable.
Experience coordinating equipment, logistics and technical crews across multiple jobs.
Strong commercial understanding of labour costs, equipment utilisation and sub-rental expenditure.
Experience managing permanent and freelance technical/event crew.
Good knowledge of RAMS and event health & safety requirements.
You will be calm under pressure, commercially minded, highly organised and hands-on, with the confidence to work with technical teams, suppliers, sales teams and senior stakeholders.
What's on Offer
Competitive salary.
Annual bonus.
Pension contribution.
Key operational role with significant ownership and responsibility.
Varied work across equipment, logistics, crew and live event delivery.
Opportunity for long-term career development and progression.
