The Company A well-established and growing hardware and construction supplies company is seeking a commercially driven and detail-oriented Internal Sales / Telesales Representative to join its expanding team. This role combines inbound and outbound telesales, retail sales support, and proactive business development. The successful candidate will play a key role in growing large-scale construction accounts and self-build business while maintaining exceptional customer service standards. Attention to detail is essential in managing quotations, pricing, CRM records, and project follow-ups.
Responsibilities
Manage inbound and outbound sales calls professionally and efficiently
Convert enquiries into confirmed sales using a consultative selling approach
Meet and exceed agreed sales and margin targets
Upsell and cross-sell across the hardware and construction product range
Lead large-scale construction and self-build business development initiatives
Identify and pursue new project opportunities
Investigate opportunities via the CIS platform and proactively develop leads
Create, manage, and progress your own pipeline of sales opportunities
Build long-term relationships with contractors, builders, and self-build clients
Use CRM systems daily to log activity, track leads, and manage follow-ups
Maintain accurate and up-to-date customer and project records
Monitor quotation performance and conversion ratios
Ensure structured pipeline management and timely progression of opportunities
Prepare accurate quotations and process customer orders
Follow up on outstanding quotes and project pricing
Liaise closely with warehouse and delivery teams to ensure seamless fulfilment
Support internal sales reporting and performance tracking
Requirements
Previous experience in internal sales, telesales, retail sales, or construction-related sales
Strong commercial awareness and negotiation skills
Proven ability to generate and develop new business
Proficiency in CRM systems and structured pipeline management
Excellent organisational skills with strong attention to detail
Target-driven, self-motivated, and team-oriented
Desirable:
Knowledge of hardware products and construction materials
Experience working with builders, contractors, or self-build customers
Familiarity with the CIS construction information platform
The Offer
€30-34K DOE with commission opportunities
Supportive and collaborative team environment
Career progression within a growing business
Full-time position with benefits
Strong local market presence and established customer base
