The Company: An international organisation distributing and supporting machinery and equipment across multiple industries and four continents. In Ireland, the business specialises in turfcare equipment, grounds machinery and irrigation solutions, with ambitious growth plans and a strong focus on customer service and technical excellence. The Role: A Field Service Technician responsible for providing practical, technical and repair support to end-user customers. The role focuses on delivering a high standard of service, achieving a ‘first time fix’ target, and effectively managing time and customer expectations. Responsibilities:
Service and repair turfcare and related equipment
Diagnose mechanical, electrical and hydraulic faults
Deliver high-quality customer service in line with SLAs
Complete accurate service and time records
Manage parts requirements and escalate complex issues when required
Maintain safe working practices and a professional standard at all times
Attend ongoing product and technical training
The Person:
Experience with turfcare or golf course equipment (desirable), or a Fitter/Mechanic background with hydraulic experience
