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Service Administrator

Location: Dublin

Work Type: Permanent / Full Time

Job Ref: 1323569

Order Processing & Customer Support (Part-Time)
Location: Citywest, Dublin 24
Part-time | 3 days per week (Monday - Wednesday), 8:30am - 4:30pm
Salary: Approx. €20,000 pro-rated
 
Company
A well-established company in the beverage distribution industry is seeking a part-time Order Processing & Customer Support team member. The organisation operates in a fast-paced, predominantly male-dominated sector, providing a supportive and professional office environment.
 
The Role
This part-time position involves supporting the sales and customer service teams by processing and tracking orders, maintaining accurate records, and providing general office support. The role is office-based, with minimal reception duties, and is ideal for an organised, detail-oriented individual who enjoys working in a collaborative team environment.
 
Responsibilities
  • Take and process customer orders via phone and email
  • Track and manage orders to ensure timely fulfilment
  • Liaise with the sales team to resolve queries and provide updates
  • Assist with general office and reception duties
  • Maintain accurate records of customer orders and communications
  • Support the team with ad hoc administrative tasks as required
Requirements
  • Previous experience in customer service, order processing, or administration preferred
  • Strong organisational skills and attention to detail
  • Excellent communication skills, both written and verbal
  • Ability to work independently while contributing to a team
  • Proficient in Microsoft Office
The Offer
  • Part-time, permanent role: 3 days per week
  • Competitive salary (€20,000 pro-rated for part-time)
  • Friendly, professional office environment
  • Opportunity to contribute to a well-established distribution business